Privacy Notice
Karl Köllner Versicherungsmakler GmbH
(in short: 'Karl Köllner')
Status: 10/2025, V 1.1
General
With the following privacy notice, we would like to inform you about the processing of personal data by Karl Köllner. Karl Köllner is part of the Aon Group.
Contact Details of the Data Controller and Data Protection Officer
The following company is responsible for the processing of your personal data.
Data Controller:
Karl Köllner Versicherungsmakler GmbH
Caffamacherreihe 16
D-20355 Hamburg
Tel: +49 (0) 40 – 374954-0
Email: info@karl-koellner.de
Data Protection Officer:
Karl Köllner / Aon
Data Protection Officer
Dr. Franz-Werner-Str. 30
A-6020 Innsbruck
Tel: +43 664 814 2865
Email: datenschutz@aon.de
Purpose and Legal Basis for Processing Your Data
The purpose of data processing by Karl Köllner depends on the services you have commissioned. We base the processing of your data on the contract we have concluded with you as well as the pre-contractual measures we initiate in the case of a commission. For sensitive personal data such as health data, we require your consent.
Source and Categories of Personal Data in Case of Data Collection from Third Parties
Karl Köllner processes the following categories of personal data:
Name data, contact data, bank data, insurance contract data, claims data, health data, data in a professional context.
You are not legally obliged to provide your personal data to Karl Köllner. Please note that the provision of the services you have requested is not possible without making the necessary data available to Karl Köllner. Therefore, the processing of your data by Karl Köllner is necessary for concluding a contract with Karl Köllner. If you do not provide this data, the corresponding services presumably cannot be provided or can only be provided partially.
Recipients or Categories of Recipients of Your Personal Data
Insurance companies, experts for the assessment of claims, calculation and comparison platforms, cooperation partners of Karl Köllner, within the Aon Group, authorities, courts, chambers, interest groups.
Transfer of Personal Data to Countries Outside the EU / EEA
The processing of your personal data takes place in Germany or within the EU/EEA.
Data transfers otherwise generally take place to countries that have an adequacy decision from the European Commission. For transfers of data to countries without an adequacy decision, Karl Köllner takes the necessary data protection guarantees such as concluding the European Commission's standard contractual clauses, creating data transfer impact assessments.
Duration of Storage of Personal Data
The duration of storage of your personal data depends on the purpose for which the data was collected and the type of data. We do not store your personal data longer than necessary for the fulfillment of the purposes described in this privacy notice, unless a longer storage period is required by law. We have implemented appropriate measures to ensure that your personal data is deleted securely, promptly and consistently.
Rights
Note: To exercise your data subject rights (with the exception of the right to lodge a complaint with a supervisory authority), please use the above-mentioned contact details of Karl Köllner or its Data Protection Officer.
Access/Data Portability:
You have the right to receive information about the data processed by us concerning you. In addition, you have the right to data portability and thus to the disclosure of your personal data available to us concerning you in a structured, commonly used and machine-readable format.
Correction:
You can request the correction of incorrect data concerning you. In addition, you can request the completion of incomplete data.
Deletion/Restriction:
under certain conditions, you can request the deletion and restriction of the processing of your personal data.
Right to Object:
Against data processing based on the legal basis of "legitimate interest", you can exercise the right to object (Art. 21 Para. 1 GDPR). In this case, we will only process your data if there are compelling legitimate reasons on our part for further processing.
Revocation of Consent:
If you have given us consent to process your data, you can revoke this at any time with effect for the future. The lawfulness of the processing of your data until revocation remains unaffected.
Furthermore, there is the possibility to lodge a complaint with the competent supervisory authority (data protection authorities) regarding this data processing if you are of the opinion that the processing of personal data concerning you is unlawful.
Further information on data processing can be found here: